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I am first of all disappointed that my property taxes were not paid in a timely manner, when due on April 1st! I had to call Bayview on May 4th to see why they were not paid, and never received an answer.

The property taxes became delinquent on May 11th. I have called every single day since May 4th to get proof of property taxes paid, have been promised repeatedly and to day, May 13, 2016, I STILL HAVE NO EVIDENCE OF PAYMENT, my taxes are late and now we are dealing with a lien. Same thing happened when I requested a payoff, it was promised for weeks on end...took over a month to obtain. Does no one actually work there?

All responses from phone conversations are "rehearsed" with no flexibility for a unique situation. No one knows what a property tax lien is even.

Your customer service is the worst I have ever experienced. There is ZERO satisfaction.

Reason of review: All of the above.

Monetary Loss: $2000.

Preferred solution: Deliver product or service ordered.

Bayview Loan Servicing Cons: Service, Incompetent staff, Not being informed.

Location: Albuquerque, New Mexico

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Guest

I just received my closing statement for the sale of my home and Bayview never paid my 2015 taxes from my escrow.

I have to bring a check to the closing table so the taxes can get paid.

Bank of America sold my loan to them. They upped my payment saying by law they could place a hold on a higher percentage of my escrow than the Bank did. So my question to Bayview is....

What did you do with my escrowed money

Guest

This is exactly what is happening to me. Do we have any recourse?

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