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Bayview Loan Servicing - Mortgage assumption

My name is Teresa Holter. I have a joint mortgage. I have applied twice to get my name off of the mortgage. We have filled out assumption papers over 6 months ago and have heard nothing back. Please check into this and resolve. Thank you.
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1 comment
#1892161

Teresa, Bayview Loan Servicing would like to apologize for the experience you encountered about your loan. We pride ourselves in providing all of our customers with excellent customer service.

We appreciate the time you took to write this comment and value your feedback.

I'm currently researching this situation and look forward to working with you to address your concerns. Regards, Cheryl, SVP, Ombudsman Bayview Loan Servicing NMLS #2469

ID
#1995123 Review #1995123 is a subjective opinion of poster.
Service
Bayview Loan Servicing Mortgage Modification
Pros
  • Never had problems before
Preferred solution
Deliver product or service ordered

Bayview Loan Servicing - Trying to talk with a person directly

Chase gave our mortgage to Bayview and I'm trying to talk to a human and/or register an account. All I get on the phone is you go in circles and tried to register online and the have technical difficulties on that page. I feel this is a scam to force a foreclosure. Really would like some help
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1 comment
#1814461

When calling Bayview, put a *67 in front of the number when dialing, Then, when asked for loan number or SS# just press # each time. This will bypass assigned agent and get you to someone who is real.

ID
#1567604 Review #1567604 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Bayview Loan Servicing Mortgage Modification
Reason of review
Poor customer service

Bayview Loan Servicing - Single payer Note holder dies, Mortgagor is stiff armed by Bayview

My Deceased husband managed to obtain a single payer mortgage through countrywide funding in 2007. I am named on the Mortgage but not the note. I never attended a closing on this mortgage, yet through deceit, he was able to obtain my signature on the actual mortgage document. In Nov of 2012 he passed away and I found out about the mortgage because the paperwork open on his desk (I was for obvious reasons not living in the home with him at that time) was for loan modification with Bayview funding. I contacted Bayview to find out what could be done to rectify the mortgage with them. They would not speak to me until they received a death certificiate. They gave me a fax number to send it to. Several days later, they said they still had not received it. Over the course of 3 months, I sent them 7 copies of the death certificate, via fax, usmail Registered US mail, Certified usmail, federal Express and UPS. I also used multiple fax services, company, Staples, and the neighbors fax machine. Then I retained a lawer who also sent them correspondence. Finally after many months, I did find a representative who agreed to talk to me, after I sent him yet 1 more copy of the death certificate. He said he would return my call when he received it. Again certified mail, FedEx and fax... the rep never called me back. I called him and left several voice mails, I never got a call back. My lawyer sent correspondence 16x more over the course of 3 years. Then I received a notice, to My Deceased husband and yet another for myself, of foreclosure. The bank had now tacked on $60,000 in fees and compounded interest. At the judicial meetings we had 2x with the Supreme Court Judge, the indicated willingness to negotiate down the amount owed. With my lawyer, they refused. Additionally, they are still operating under the belief that My husband is still alive. They have now filed a second notice for intent to foreclose. At my wits end. I don't want to loose my home!
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ID
#1013581 Review #1013581 is a subjective opinion of poster.
Service
Bayview Loan Servicing Mortgage Modification
Reason of review
Poor customer service
Then I got sent to Bayview Loan Servicing. I have not been in Loan modification with them for 3 years. Sending them the same paperwork over and over and over again. Every few weeks a new account Manager asking for the same information. I finally got an in-house...
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2 comments
#1389856

The same thing has happened to me exactly and now i have a scheduled sale date for forclosure that is scheduled for November 14th and today is the 10th.I am in the last stages of keep your Home California’s reinstatement plan and Bayview won’t even postpone the sale date to finish the keep your home California program.

Which keep in mind I’ds bayviews fault in the first place. My 2nd modification through them and after trial period did not receive anything for months. No returned phone calls , no mail, nothing.

My online account was locked and even when I tried to call and make payments I would be stuck on hold for over to hours and then disconnected.This is the 2nd or third time this has happened and then now set for forclosure.

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ID
#984526 Review #984526 is a subjective opinion of poster.
Service
Bayview Loan Servicing Mortgage Modification
Reason of review
Other issue
Loss
$60000
Preferred solution
Price reduction
I just filed chapter 13 bankruptcy after a long tedious modification process. I tried with Citigroup who then sold my loan to Bayview.After almost 8 attempts in submitting their rigorous modification application process, they ultimately denied me. Its been almost 1.5...
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ID
#921801 Review #921801 is a subjective opinion of poster.
Location
Seaside, California
Service
Bayview Loan Servicing Mortgage Modification
Cons
  • Foreclosure submitted while in modification process
  • Inaccurate info mgr losing docs lengthy process and lies
  • Constant lies
Reason of review
Poor customer service
Hmm....what to say?I DIDN'T request a modification of my second mortgage, my payments WEREN'T late, yet they my property is showing up on pre-foreclosure listings with offers to buy my house. Weird-I'm current. They're trying to tell me they contacted me 3x and I...
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ID
#843531 Review #843531 is a subjective opinion of poster.
Location
West Simsbury, Connecticut
Service
Bayview Loan Servicing Mortgage Modification
Reason of review
Poor customer service

Bayview Loan Servicing - Citimortgage and Bayview

Unfortunately have lived the same nightmare for 18 months fighting Citimortgage for Loan Modification then being told they handed off to Bayview. Had to start the process all over. I am working at a job that pays me half of what I used to make. After submitting endless paper over and over because it was "lost" or "date expired" I signed a loan modification for $294 less per month. Houses in my neighborhood are going for $40,000 if they can sell ... rare. I owe $179,000 and Bayview recently made an adjustment adding over $7,000 to the loan. How can they do that when I signed papers and executed for a given amount. By the way I have to support 7 people in my family on my salary due to this economy! What is really going on?
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ID
#201196 Review #201196 is a subjective opinion of poster.
Location
Jacksonville, Florida
Service
Bayview Loan Servicing Mortgage Modification
Dealing with Bayview that left me feeling like I had just spent months in The Twilight Zone. We received a letter out of the blue stating we did not carry insurance for our commercial rental properties and policies had been purchased for us. The cost was 50% higher...
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3 comments
#594092

Amusing. I had the pleasure of working with Julie on the acquisition of a building that was in her portfolio of assets.

I think you crystallized her mood perfectly: wakes up on the wrong side of the bed. What an awful being. I usually start off with people by being nice and courteous--which i did with her. Even still, i was met with an ultra *** attitude and just an awful demeanor throughout.

I heard from someone who works with her she is obese and grotesque so perhaps she looks to take it out on the rest of the world.

The building i bought worked out great and the market has obviously improved so she can *** herself b/c i won and she lost.

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ID
#168956 Review #168956 is a subjective opinion of poster.
Location
Worcester, Massachusetts
Service
Bayview Loan Servicing Mortgage Modification
My story begins back in December 2004. My family closed on a home through Homeworks Custom Builders, financed through Carolina Model Home Corp. I had an ARM loan, which our rate would change each year from 8% ($860 payment) to 10% ($1098 payment) then to 11% ($1300...
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19 comments
#1199767

Yes...And it has become my mission to take Bayview and others like them DOWN!! Are you involved with talking with a lawyer on how they wronged you?

Please go to New Federal Rules Protecting Homeowners with Mortgages and Read all of it and educate yourself on this...You will be pleasantly surprised...I will not quit until I see these lender crooks put where they belong....I cant wait until they are plastered across CNN of how they have wronged so many people and have literally stolen peoples homes out from underneath them!! Their day is coming....

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ID
#112081 Review #112081 is a subjective opinion of poster.
Location
Greensboro, North Carolina
Service
Bayview Loan Servicing Mortgage Modification
Loss
$18

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