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Bayview Loan Servicing
Reviews Chart
$2.4M
CLAIMED LOSSES
328
TOTAL REVIEWS
110K
PAGE VIEWS
2
ISSUES RESOLVED
Just some of the evidence. I have a Mountain of WRITTEN EVEIDENCE and FRAUDULENT PAPERS ATTACHED TO MY DEED! Bayview Et Al receives money from HUD/FHA/Frannie Mac to Foreclose/STEAL your home. THEY should be put out of business ASAP! DROPBOX WITH WRITTEN PROOF!:...
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12 comments
PissedConsumer1610837
#1610837
Bayview is charging my 72-year-old mother for flood insurance that she has elsewhere, and keeps raising her mortgage payment and refuses to explain to her why her loan isn't paid down no matter how much she's paying in. Chase messed up her paperwork, then sent it to Bayview as a "Collection Agency" when the payments were NEVER late - and no matter how many times the insurance company faxes her ENTIRE policy (including flood which isn't needed since the property has not flooded in over 100 years, is not near a source of water and she cannot even keep the GRASS growing on the property), they keep charging her for THEIR flood insurance and continually raise the escrow payment.
There MUST be some way to get these people for elderly abuse in these cases. They have caused my mother to go from pristine credit to *** credit in just two years, and keep calling her every day to harass her and tell her she needs to pay - REGARDLESS that she has ALREADY made her payment!
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ID
Location
Lilburn, Georgia
Service
Bayview Loan Servicing Loan
Reason of review
Poor customer service
Loss
$30000
Preferred solution
Let the company propose a solution
Follow Up
A Vice President of Bayview, now Community America Loan Servicing, saw my review and called me. She personally handled my account and finally got everything taken care of. They have also started a new department to handle the complaints and resolve the problems. I honestly believe they are working hard to turn their reputation around.
User's recommendation: I would now recommend this company.
ID
Location
Kansas City, Missouri
Mortgage Deed
We paid off our loan in August andwe were told that we would have our papers in 30 to 90 days. We still haven't heard from them or received our deed.
User's recommendation: Beware.
ID
Location
Muskegon, Michigan
Bayview is the worse loan company
high-interest rate. frequent increase in charges.
User's recommendation: never.
ID
Pros
- Rip-off bastards
Cons
- Not allowed to speak to escrow or insurance or managers
- Horrible people
- Foreclosure
Loss
$1000
Preferred solution
Let the company propose a solution
I have a account thats in collection's
Need to pay on account
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidnt know who a check belonged to.
They helped me the next day! A phone call and an email came. Very happy with the response. Thanks,
ID
Pros
- Very helpful
PissedConsumer.com fights for consumer rights
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received insurance payment for my ac unit
Your rep Mr. Pete sharkly. Sent you his findings, but I have not heard anything from you. Could you send me the check, so I can get my ac unit fixed. It is starting to get cold and I have no heat. Will send letter to insurance commissioner. Thanks
ID
Loss
$6400
Preferred solution
Let the company propose a solution
Questions about my mortgage balance!
Contacted coral gables Fl..about my mortgage payment and was not satisfied with the answers! They may have moved my mortgage to Texas or Ohio and left me confused about where to send my payments!
User's recommendation: Shop other companies and compare service!
ID
Location
Palm Harbor, Florida
Service
Bayview Loan Servicing Mortgage
They got back to me
They returned my call finally
ID
Location
Roselle, Illinois
PMI problem
Bayview has contacted me, there are working on our problem Thank You Joseph Klock
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My home loan was with JP Morgan Chase. Unfortunately my loan was in a block of business that was sold to Bayview. I have had nothing but problems from day one. There have been so many problems I have decided to go with the current one. In April 2020 I received my...
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ID
Service
Bayview Loan Servicing Mortgage
Cons
- Too many to list
Preferred solution
Price reduction
LOOKING FOR PROPERTY THat is going into foreclosure
I have tried calling a dozen times, got website to go to and with 100 to choose from I don't know where to look for an agent to talk to, I cannot bring up the information of the property nor get a number to leave a message for an agent to get back to me , everyone I have tried to speak with just says go to website? i want to buy this property ,it was my grandparents home ,and the people are in the midst of foreclosure
User's recommendation: give less sites to choose from to pick an agent , or to look at prpertys .they give you a 100 things to choose from and no phone numbers with real people.
1 comment
ID
Preferred solution
to have a human being call me to explain what is going on with the empty property,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMortgage assumption
My name is Teresa Holter. I have a joint mortgage. I have applied twice to get my name off of the mortgage. We have filled out assumption papers over 6 months ago and have heard nothing back. Please check into this and resolve. Thank you.
1 comment
ID
Service
Bayview Loan Servicing Mortgage Modification
Pros
- Never had problems before
Preferred solution
Deliver product or service ordered
Dispute left over balance on my account
TO WHOM IT MAY CONCERN TODAY I SPOKE WITH A REPRESENTATIVE (JULIE) WHO ADVISED ME THAT MY MORTGAGE HAS MATURED AND THAT I STILL OWE $ 8800.00 BECAUSE OF LATE PAYMENTS, MY ISSUE WITH HER STATEMENT IS THAT YOU HAVE BEEN TAKING MONTHLY PAYMENTS FROM MY BANK FAITHFULLY THE MONEY IS ALWAY THERE AND I WOULD LIKE THIS MATTER INVESTIGATED AND RESOLVED THERE IS NO FAULT FROM MYSELF ON LATE PAYMENTS, MY RECORDS SHOW THAT (YOU) BAYVIEW HAVE WITHDRAW PAYMENTS 2-3 DAYS AFTER THE DUE, YOUR REP. APPEARED TO ONLY GIVE THE ADVICE OF WRITING THIS LETTER ,GET ANOTHER LOAN,OR PAY THE $8800.00. PLEASE LOOK INTO MY COMPLAINT FOR LOAN #0001xxxxx4,THE ADDITION OF THE $8800.00 IS UNJUSTIED..........A CONCERNED CLIENT......WALTER W. LOVE;9550 PREST,;PH#-587-xxxx...EMAIL/ybabtlaw@
User's recommendation: No problems to you see the light at the end of the tunnel and then all of a sudden it gets dark again my payments were deducted right out of my bank account which means I'm never late but I did charge for late payments.
1 comment
ID
Preferred solution
Let the company propose a solution
MIS-INFORMATION //LIES //
Loan modification in process, payments all made, letter of approval, documents returned to lender... 5 days later letter of denial. They want to restart the modification process. Can not get a straight answer from anyone at the company..transfered to 5 individuals, all with a different story. Will not give you any answers, only well it may be.....
User's recommendation: Stay Away !!!!
ID
Location
Swansboro, North Carolina
Forebarance
Why do you keep charging late fees for my loan which Im trying to get a forbearance plan in regards to Coronavirus. I should not be getting charged late fees while awaiting my forbearance. This is grossly ridiculous and needs to be addressed now. Its your fault that Ive been waiting since March to have this looked into. Please respond asap.
1 comment
ID
Location
Providence, Rhode Island
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Tandi, Bayview Loan Servicing, would like to apologize for the experience you encountered. Please contact me at SVPCUSTOMERADVOCATE@***.com, and I will assist you. Regards, Cheryl, SVP, Ombudsman Bayview Loan Servicing NMLS #2469