Bayview Loan Servicing Reviews

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Most helpful review

1.1
Just some of the evidence. I have a Mountain of WRITTEN EVEIDENCE and FRAUDULENT PAPERS ATTACHED TO MY DEED! Bayview Et Al receives money from HUD/FHA/Frannie Mac to Foreclose/STEAL your home. THEY should be put out of business ASAP! DROPBOX WITH WRITTEN PROOF!:...
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12 comments
#1610837

Bayview is charging my 72-year-old mother for flood insurance that she has elsewhere, and keeps raising her mortgage payment and refuses to explain to her why her loan isn't paid down no matter how much she's paying in. Chase messed up her paperwork, then sent it to Bayview as a "Collection Agency" when the payments were NEVER late - and no matter how many times the insurance company faxes her ENTIRE policy (including flood which isn't needed since the property has not flooded in over 100 years, is not near a source of water and she cannot even keep the GRASS growing on the property), they keep charging her for THEIR flood insurance and continually raise the escrow payment.

There MUST be some way to get these people for elderly abuse in these cases. They have caused my mother to go from pristine credit to *** credit in just two years, and keep calling her every day to harass her and tell her she needs to pay - REGARDLESS that she has ALREADY made her payment!

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ID
#846245 Review #846245 is a subjective opinion of poster.
Location
Lilburn, Georgia
Service
Bayview Loan Servicing Loan
Reason of review
Poor customer service
Loss
$30000
Preferred solution
Let the company propose a solution
New Reviewer

To warn others to stay clear of this bank

They are trying to take my home from myself and my family in an unlawful way. They take advantage of your trust. They stress you don't need a lawyer. That there happy to work with you. Well, they don't return calls or emails, Bayview even sent me other customers personal information and loan papers.

User's recommendation: Stay clear from Bayview, you can not trust them.

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ID
#2585026 Review #2585026 is a subjective opinion of poster.
Service
Bayview Loan Servicing Mortgage Modification
Pros
  • Rip-off bastards
Cons
  • Corruption
  • Payment processing errors
  • Horrible people
Preferred solution
I want my home back, I want all fees gone. I want what was promised to me. To pay on my home loan.

Just waiting on loan pay off info

I requested the pay off on 4/1 and its now 4/13 and still no payoff... I have emailed and left voice mail but nothing..
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ID
#2501275 Review #2501275 is a subjective opinion of poster.
Location
New York, New York

Refinance

1.8
We did a refinance through Bayview for our Lakeview loan, Worst experience ever, They will tell you whatever they have to get you to sign the papers than ghost you when the process is through. Making no effort to make sure you get the deal they promise. They did the refi without getting the correct tax documents from the county, said Lakeview would receive the new docs and adjust the Escrow payment. I have been overpaying my escrow by about $350.00 a month now

User's recommendation: Dont let these guys do a refinance for you.

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ID
#2423252 Review #2423252 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Follow Up

5.0
A Vice President of Bayview, now Community America Loan Servicing, saw my review and called me. She personally handled my account and finally got everything taken care of. They have also started a new department to handle the complaints and resolve the problems. I honestly believe they are working hard to turn their reputation around.

User's recommendation: I would now recommend this company.

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ID
#2379554 Review #2379554 is a subjective opinion of poster.
Location
Kansas City, Missouri

Mortgage Deed

1.0
We paid off our loan in August andwe were told that we would have our papers in 30 to 90 days. We still haven't heard from them or received our deed.

User's recommendation: Beware.

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#2352896 Review #2352896 is a subjective opinion of poster.
Location
Muskegon, Michigan
New Reviewer

Bayview is the worse loan company

1.0
high-interest rate. frequent increase in charges.

User's recommendation: never.

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ID
#2315589 Review #2315589 is a subjective opinion of poster.
Pros
  • Rip-off bastards
Cons
  • Horrible people
  • Foreclosure
  • Not allowed to speak to escrow or insurance or managers
Loss
$1000
Preferred solution
Let the company propose a solution
New Reviewer

I have a account thats in collection's

Need to pay on account
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ID
#2299974 Review #2299974 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Didnt know who a check belonged to.

They helped me the next day! A phone call and an email came. Very happy with the response. Thanks,
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ID
#2235234 Review #2235234 is a subjective opinion of poster.
Pros
  • Very helpful

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Have not received insurance payment for my ac unit

Your rep Mr. Pete sharkly. Sent you his findings, but I have not heard anything from you. Could you send me the check, so I can get my ac unit fixed. It is starting to get cold and I have no heat. Will send letter to insurance commissioner. Thanks
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ID
#2228458 Review #2228458 is a subjective opinion of poster.
Loss
$6400
Preferred solution
Let the company propose a solution
New Reviewer

Questions about my mortgage balance!

1.0
Contacted coral gables Fl..about my mortgage payment and was not satisfied with the answers! They may have moved my mortgage to Texas or Ohio and left me confused about where to send my payments!

User's recommendation: Shop other companies and compare service!

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ID
#2186739 Review #2186739 is a subjective opinion of poster.
Location
Palm Harbor, Florida
Service
Bayview Loan Servicing Mortgage

They got back to me

They returned my call finally
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ID
#2167578 Review #2167578 is a subjective opinion of poster.
Location
Roselle, Illinois

PMI problem

4.2
Bayview has contacted me, there are working on our problem Thank You Joseph Klock
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#2104192 Review #2104192 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

My home loan was with JP Morgan Chase. Unfortunately my loan was in a block of business that was sold to Bayview. I have had nothing but problems from day one. There have been so many problems I have decided to go with the current one. In April 2020 I received my...
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ID
#2056230 Review #2056230 is a subjective opinion of poster.
Service
Bayview Loan Servicing Mortgage
Cons
  • Too many to list
Preferred solution
Price reduction
New Reviewer

LOOKING FOR PROPERTY THat is going into foreclosure

I have tried calling a dozen times, got website to go to and with 100 to choose from I don't know where to look for an agent to talk to, I cannot bring up the information of the property nor get a number to leave a message for an agent to get back to me , everyone I have tried to speak with just says go to website? i want to buy this property ,it was my grandparents home ,and the people are in the midst of foreclosure

User's recommendation: give less sites to choose from to pick an agent , or to look at prpertys .they give you a 100 things to choose from and no phone numbers with real people.

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1 comment
#1892159

Tandi, Bayview Loan Servicing, would like to apologize for the experience you encountered. Please contact me at SVPCUSTOMERADVOCATE@***.com, and I will assist you. Regards, Cheryl, SVP, Ombudsman Bayview Loan Servicing NMLS #2469

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0 1
ID
#2003581 Review #2003581 is a subjective opinion of poster.
Preferred solution
to have a human being call me to explain what is going on with the empty property,

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Mortgage assumption

My name is Teresa Holter. I have a joint mortgage. I have applied twice to get my name off of the mortgage. We have filled out assumption papers over 6 months ago and have heard nothing back. Please check into this and resolve. Thank you.
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1 comment
#1892161

Teresa, Bayview Loan Servicing would like to apologize for the experience you encountered about your loan. We pride ourselves in providing all of our customers with excellent customer service.

We appreciate the time you took to write this comment and value your feedback.

I'm currently researching this situation and look forward to working with you to address your concerns. Regards, Cheryl, SVP, Ombudsman Bayview Loan Servicing NMLS #2469

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ID
#1995123 Review #1995123 is a subjective opinion of poster.
Service
Bayview Loan Servicing Mortgage Modification
Pros
  • Never had problems before
Preferred solution
Deliver product or service ordered

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