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My account was sold to bayview from CITI Financial because CITI financial got out of the mortgage business. bayview lost my VERY FIRST payment to them and continued to bill me.
4 months later, after having told bayview that I had delivery proof of their receipt of the payment, they still were adamant they had NOT gotten it. I got my Florida State's Attourney's office involved and they finally "found" my check, (as bayview told me,) behind the desk! Someone had "dropped" it accidentally. bayview is a crooked company.
NEVER, EVER voluntarily do business with them. I am trying to finalize my mortgage with them and they can't even give me a straight payoff amount.
Product or Service Mentioned: Bayview Loan Servicing Mortgage.
Monetary Loss: $354.
Preferred solution: Bayview put out of business to protect consumers.